Knowella

How agents work: propose → you approve

The human-in-the-loop model that keeps AI useful and safe.

3 min read Real product screens
The reason AI is safe to use for real operations in Knowella comes down to one rule: agents propose, people approve. This is the human-in-the-loop model that keeps automation genuinely useful without handing over the keys.
app.knowella.com
The approval gate
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The approval gate

Ella's chat is also where the human-in-the-loop model plays out. When you ask for something, the response isn't an action taken behind your back — it's a prepared proposal shown right in the conversation for you to approve, edit, or reject. The interface is built to keep you in charge: every suggestion is reviewed before it commits, and the whole exchange is logged.

  • ProposeThe agent does the prep and suggests the next step.
  • ApproveA human confirms before anything commits.
  • AuditEvery proposal and approval is recorded.
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Prepared, not executed

An agent does the heavy lifting — drafting a corrective action, assembling a report, preparing a booking — but stops short of committing. What you get is a ready-to-review proposal, never a surprise action.

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Approve, edit, or reject

You confirm, tweak, or decline each proposal, and every step is time-stamped and attributed. That trail is exactly what makes agent-assisted work defensible in an audit.

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