Incident Management & Safety Improvement

A multi-site metal manufacturer was tracking incidents, near misses, and corrective actions across paper forms, email threads, and disconnected spreadsheets. Leadership had no real-time view of plant-floor safety, and root-cause follow-up routinely stalled. Knowella replaced the patchwork with a single mobile-first system that captures, investigates, and closes every incident.

Frontline supervisors were spending hours reconciling reports by hand, and serious events often surfaced days after they happened. Without standardized investigations, the same hazards kept recurring across shifts and sites.

Knowella digitized the entire incident lifecycle, from a 60-second mobile report on the plant floor to verified CAPA sign-off. Automated routing, structured 5-Why investigations, and live dashboards gave EHS leaders instant, organization-wide visibility.