Knowella
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AI Agents & Bots

Ella is an AI assistant that reads your operational data and answers questions in plain language — no reports, no dashboards to build, no digging through systems.

Control Tower Copilot

Ask questions across your operational data

Bring clarity to daily work by turning complex system data into information teams can quickly understand and act on.

Ella answering operational questions in plain language
The roster

Twelve specialists, one team

Each agent owns a slice of the work and reports back to Ella — grouped by the department they serve.

Operations

KnowDoc AI

Inbound Paperwork

Manages and processes inbound paperwork end to end.

KnowTrain AI

Training & Credentials

Manages trainings, certifications, credentials, quizzes, and content creation.

KnowMaintain AI

Asset Maintenance

Owns asset maintenance and preventative inspections — ensures servicing and emergency asset support.

KnowRFP AI

Proposals & RFPs

Helps respond to prospects with RFPs, quotes, and more using company and market intelligence.

Supply Chain & Logistics

Iris

Order Intake

Automates data extraction from emails and PDFs to draft TMS orders.

Sage

Sync & Integrity

Silently shuttles and syncs data across all of your systems.

Cooper

Carrier & Tender

Automates carrier sourcing, vetting, and non-EDI tendering.

Tess

Track & Trace

Monitors load statuses and proactively nudges carriers for updates.

Otto

Exception Handler

Handles exceptions with live outbound calls for late loads and dock rescheduling.

Workplace Safety

KnowSafe AI

Safety & Compliance

Runs safety audits and inspections, manages safety forms, corrective actions, root-cause analysis, and toolbox talks.

KnowHealth AI

Employee Wellbeing

Manages employee wellbeing with video assessments and OSHA compliance.

Ergo AI

Ergonomics

Runs RULA, REBA, NIOSH, WISHA, Snook & MAC assessments via video analysis.

How agents work

Delegate, execute, report

01

Ask in plain language

Tell Ella what you need — she interprets intent and routes the work to the right specialist agent.

02

Agents do the work

Each agent acts inside your systems — extracting data, drafting records, running checks, and making calls.

03

You get answers back

Results are aggregated into a single, auditable view so you can review, approve, and move on.

Your Path to Better Operations

Explore the complete platform and unlock operational excellence

Request a customized demo and see how Ella and the agents align with your workflows and industry needs.

Talk to Ella